Try the following:
- Open Control Panel > Device Manager
- Plug in your device
- Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device. - Right-click and select Update Driver Software...
- Click Browse my computer for driver software
- Browse to C:Program FilesCommon FilesAppleMobile Device SupportDrivers or
C:Program Files (x86)Common FilesAppleMobile Device SupportDrivers - Click Let me pick from a list of device drivers on my computer
- Click Apple Mobile Device USB Driver
- Click Next, then Close and exit Device Manager
The package provides the installation files for AMD PCI Bus Driver version 15.301.0.0. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Download Free Windows PC Demo of BUS DRIVER GOLD Now! Buy Bus Driver Gold on Mac App Store! Buy Bus Driver: Pocket Edition for iPhone and iPad! Game type: Driving.
Update Mac Drivers
Or try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates.
Mac Drivers Download
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